Frequently Asked Questions
Everything you need to know about your favorite brews and blends.
How do you ensure the freshness of your coffee?
We roast our beans in small batches daily. Every order is roasted and packaged on the same day it ships to ensure you receive the freshest coffee possible.
Can I choose a specific grind for my coffee beans?
Yes, we offer a variety of grind options including Whole Bean, Drip, French Press, and Espresso to suit your specific brewing method.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is roasted and dispatched, you will receive a tracking number via email.
What is your return policy for food items?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an error with your order or damage during shipping, please contact us within 14 days for a replacement.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. Shipping rates and delivery times vary based on the destination.
Are your flavored coffees sugar-free?
Yes, our flavored coffees are made using high-quality flavoring oils that are sugar-free, calorie-free, and allergen-friendly.